Resources

Everything you need to get started

Guides, setup docs, and answers to common questions — written for business owners.

Guide

Getting started with Converra

8 min read

From Facebook login to your first live automation in under 30 minutes.

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Setup

Connect WhatsApp via Meta Embedded Signup

5 min read

Step-by-step guide to linking your WhatsApp Business Account securely.

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Use case

Set up order confirmation automations

6 min read

How to activate the order notifications template and test it end-to-end.

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Messaging

WhatsApp message templates explained

7 min read

Create, submit, and sync templates with Meta. Understand approval statuses.

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Product

Managing conversations in the Inbox

4 min read

Reply to customers, attach files, and track conversation status.

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Support

Troubleshooting common issues

10 min read

Webhook setup, message delivery failures, and Meta app review tips.

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New to Converra?

Join the waitlist to get early access when onboarding opens.

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Need help?

Email our support team and we'll get back within one business day.

[email protected]

Enterprise?

Custom volume, SLAs, and dedicated onboarding.

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FAQ

How do I connect WhatsApp?

Sign in with Facebook, complete onboarding, and use Meta Embedded Signup to connect your WhatsApp Business Account. No manual token entry needed.

Why isn't my automation sending messages?

Check that your workflow is Active, your WhatsApp integration is connected, and any templates used are Approved in Meta.

Can I use my existing WhatsApp number?

Yes, as long as it's registered with WhatsApp Business Platform via your Meta Business account.

Where do I get help?

Email [email protected] or contact [email protected] for enterprise accounts.

Ready to automate your WhatsApp?

Converra is in private beta. Join the waitlist and we'll reach out when onboarding opens for your business.

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